Have you ever been to a fast growing franchise restaurant and felt like the person helping you either doesn’t know what they are doing or just doesn’t care? Of course you have, we all have. Unfortunately this isn’t exclusive to the fast food industry. It can happen in any industry when a company grows “too [...]
Reputable carpet cleaning companies agree to return to their jobs any time a customer is unsure of the results of the work done. The most reputable companies call every job a week after cleaning to make sure they are happy and offer what we call a “redo” to make sure the client stays a satisfied [...]
In the carpet cleaning industry, you often hear of one man crews being better than one two man crews. In truly selfish terms, the employer can make a lot more money with one man crews. The cost to the employer is less with one man crews. Also, they spend longer in the presence of the [...]
Professional carpet cleaners stopped using oil based soaps or “shampoo’s” decades ago. Some less experienced carpet cleaners still have a problem with rapid re-soiling. Why is this? Proper training and equipment eliminates this problem for those companies that understand how it works. State-of-the-art direct drive truck mounts are important to get the carpet dry enough [...]
Did you know the Commercial Steam Team also cleans homes? Many people don’t know this. In fact if you don’t work at one of the many businesses they clean, you might not even know they exist. The Commercial Steam Team has been cleaning for some of the dirtiest companies in the Twin Cities Area of [...]
Well intentioned as they are, janitorial companies are not professional carpet cleaners. In my 13 years of carpet cleaning I have cleaned up after hundreds of janitorial companies who wanted to make a little extra money from their clients by cleaning their carpets. This is a sound idea for them as a business model, however [...]
Employee turnover in the carpet cleaning industry is a very large problem. In search of profits employees are often undervalued and under paid. Expedited growth in a company due to things like mass advertising can also cause employee turnover as well as mass hiring which poses the same problems. Carpet cleaning isn’t the hardest of [...]
When you pull out your couch to get that tennis ball your dog knocked underneath it in a rousing game of repetitive catch. You suddenly notice that the carpet underneath the couch looks completely different than the carpet in front of it. A few months go by and either your conscience or your partner begins [...]
