As a company that has always relied heavily on referrals, my family and I decided to join the Business Networkers International (BNI) Minnesota and Northern Wisconsin Chapter. My father, brother, and I own the Commercial Steam Team carpet cleaning company. Our reason for joining BNI was simple; Anyone who experiences our technicians, customer service, and [...]
Carpet cleaners have earned themselves a bad reputation for several reasons. Many of the reasons, like rusted white vans, are not practiced by a large portion of the industry, but still affect this perception. One behavior, above all others, is practiced by nearly every carpet cleaning company. Whether you call it shotgun sales, overcoming objections, [...]
I own a carpet cleaning company in the Twin Cities Area of Minnesota and quality of workmanship has always been my focus. From proper hiring and employee management, to staying up to date on technology, there are many things that go into ensuring quality stays at the highest level it can be. Quality control levels [...]
Commercial Steam Team Career employees Carpet cleaning technicians who make 10% profit sharing at the end of the year Technicians who are trained to clean carpet Crews who are supplied with everything they need to do a great job Technicians rewarded for quality of work Crews who make a living they can be proud of [...]
Businesses, especially property managers, tend to have a lot of problems setting up their billing with residential-heavy carpet cleaning companies. Often, these companies force these property managers into yearly contracts. Now these property managers can be stuck with these headaches for at least a year: Bills being sent to the job site instead of the [...]
It is true that corporate franchises have deeper pockets than independent family owned businesses. This is definitely true in the professional carpet cleaning industry. Other than that, what are the differences between corporate franchises and family owned businesses? Franchises tend to pay closest attention to the “bottom line”. Ideals, morals, employees, and customers usually take [...]
In the professional carpet cleaning industry, the term, “professional” can be a loose term. This can be for many reasons, but the one I plan to focus on in this article are those with good intentions and training, but weak equipment. What do I mean by weak equipment? Equipment can be purchased for as little [...]
What is a residential carpet cleaning company? What are the differences between a residential carpet cleaning company and a commercial carpet cleaning company? What are some of the problems that come up when hiring a residential carpet cleaning company? Carpet cleaning started in the residential districts and residential carpet cleaning continues to be the lion’s [...]
What is a commercial carpet cleaner? What do commercial carpet cleaners do? What is the difference between commercial carpet cleaners and residential carpet cleaners? These are all good questions. The difficult part of the explanation is that commercial carpet cleaners can clean residential and residential carpet cleaners can clean commercial carpets. The question is, “who [...]
I own a successful commercial carpet cleaning company in the Twin Cities Area of Minnesota. After scheduling a 100,000+ square foot carpet cleaning job for a large defense contractor in Plymouth, which will remain nameless, I thought to myself how glad I am that I can send in my employees’ background checks without worry. This [...]
